Testimonials From Our Clients

Testimonials From Our Clients

Testimonials From Our Clients

No One Says It Better Than the People We’ve Helped

Read a few testimonials from our lovely clients, past and present.

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Matty is a dream partner! I’ve had the pleasure of working with Matty (and NOVEL) for nearly a year, collaborating on hundreds of content pieces. The quality of his work is top-notch, and I’m always confident that projects will be delivered on-time (or early) in a ready-to-publish format. Matty is consistently responsive in a friendly, professional manner. Ridiculously organized, detail-oriented, highly proactive and creative are just a few other ways to describe his work ethic. It’s apparent that his priority is exceeding expectations for his clients.

From Christine Demos, Content Marketing Specialist at Homes.com | Projects: Ongoing Content Development

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“I’ve had the pleasure of working with Matty and his team for over 4 years and on so many different and challenging projects I can’t begin to count. I’ve thrown Matty some seriously challenging and sometimes outrageous amounts of work over the years, and I have yet to be disappointed. Given the breadth and diversity of projects I’ve worked with him on, I can say with confidence that he and his team are hands down one of the most responsive, detail oriented and talented creative groups out there.”

From Mark Fillmore, Sr. Director of SEO at Elite SEM | Projects: Ongoing Content Development

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“Matty and his team of writers always put together quality work and are able to do so for a broad range of subjects for various clients. He is great at meeting deadlines and it is not uncommon to get the work before the date it is due. He and his team are very dependable, and I would recommend him to anyone in need of a content writer.”

From Nic Jolin, Content Editor at The Search Agency, Inc. | Projects: Ongoing Content Development


options financial residential mortgage logo“Just want to start this by saying I really like the content that NOVEL Creative has been putting together for us. I can imagine this is only going to get better, and personally speaking, this has been the most successful collaboration I’ve had with a marketing partner to date. Nice work!

I’ve never been that interested in the format of Twitter, but the content that NOVEL has been posting is spot on with our brand and voice as thought leaders, with a mix of wit and casual humor. I’ve actually been looking forward to seeing what’s happening on our Twitter feed for the first time in a while.”

From Adam Grabel, Brand Manager of Options Financial Residential Mortgage in Beaverton, Ore. | Project: Editorial and Content Management, Ongoing blog development and social media management


“We knew we wanted a website to represent our coffee shop, but had no idea how to go about it. After shopping around we chose to go with Carrie and Matty at NOVEL. Sure, the example work in their portfolio is professional in every sense of the word, but beyond that, their work is beautiful. They answered all our questions in a way that gave me confidence we’d chosen the right team to work with.

bipartisan logoIn the following months they kept us on track, which was great because Peter and I, like any restaurant owners, are busy! We showed up to their planning meetings and I kept feeling listened to and respected. Anything that seemed difficult to me, they were able to step in on and guide me through.

I had to come up with a Bipartisan Café mission statement and history and got bogged down in it with so much to say that I couldn’t quite get it down. When I expressed this to Matty he said, “Meet me at the corner coffee shop and I’ll interview you and put it together.” I could have held up the process a long time with the mission statement piece, but NOVEL doesn’t let hang-ups keep the process from moving forward.

Their ongoing support is just what we need to keep our site from becoming stagnant. Carrie and Matty’s combined skills and communication with this piece are timely and take a tremendous amount of stress away from the whole website process. Our experience with Carrie and Matty has made getting our website done how we want it not only stress-free, but fun and exciting and I didn’t expect that at all. I feel lucky to have been on this ride with Carrie and Matty.”

From Hobie Bender, Co-Owner of Bipartisan Cafe in Portland, Ore. | Project: Complete Website Redesign, Editorial and Content Management, Ongoing blog development and social media management


Steve Strauss testimonial“When I launched TheSelfEmployed.com I needed a content manager to help me get started.

Luckily I met Matty Byloos and NOVEL Creative Agency [then, Small Doggies Omnimedia], and he was able to help me launch the site in an organized, systematic way.

It made a big difference having an expert on board.”

From Steve Strauss, Owner of The Self Employed & USA Today Small Business Columnist | Project: SEO Consulting Services, Editorial and Content Management, SEO Foundation in Place for New Site


beaumont vision portland“We placed our website and social media marketing needs into the hands of Matty and Carrie with Novel Creative Agency (then, Smalldoggies Omnimedia) back in 2012, and all of us at BV couldn’t be happier!

We first began our relationship by building a more attractive and content-rich website. The process was seamless and fun as we worked one on one with Matty and Carrie to tailor our online presence just right for our medical practice and eyeglass boutique.

By using consistent blog posts that worked to educate our patients, to significantly increasing our search engine rankings and social media reach, working with Novel Creative Agency has been well worth our investment!”

From Shenyah Webb-Klaras, Office Manager and Lead Optician, Beaumont Vision | Project: Complete Website Redesign, Editorial and Content Management, Ongoing blog development and social media management


“Small Doggies worked with us on a restyle of our WordPress website. From the beginning, they were professional, friendly, and engaged.

tulip tree testimonial novel creativeI appreciated that they gave me a clear quote and breakdown of the project beforehand, and were willing to work in phases. I also continue to be impressed by how much more traffic I am getting to my website, since NOVEL Creative Agency [then Small Doggies Omnimedia] embedded our daily blog into the site, and Matty has taught me a bit about Search Engine Optimization.

I feel really lucky to have people that I now trust will do a thorough and knockout job, whenever I need something new.

And now I have an absolutely gorgeous site, that works for my business. Thanks Matty!”

From Sarah-Luella Baker, Director – Tulip Tree Preschool in Portland | Project: Website Re-design, Blog Integration, SEO Content Training, Ongoing Web Dev & Design Work, Hosting


“We had a clunky, outdated website that needed serious upgrading to reflect our position in the relatively obscure niche of 3rd party quality control of optical and digital home entertainment releases for our studio clients.

3rd i testimonial novel creativeWe presented a concept of a website that revolved around our identity as Experiencialists. Because this is a word that most people are not familiar with, though it is powerful in meaning, we knew the challenge was great. In the end, the resulting website and ad copy reflected the concept, and the job far exceeded our expectations.

The first comment to come from existing and prospective clients is, ‘I really like your website…’ — Can a client ask for more than that?”

From Al Limon, Owner and Founder of 3rd i QC (Culver City, CA) | Project: Corporate Website Redesign, Advertising Copy, Web Redesign Round 2, Ongoing SEO and Content Development


“Your work is so good!! I don’t know how to thank you enough!! So professional, generous and kind! And your beautiful, beautiful language that can say so much more!

berotec testimonial novel creativeBerotec Sweden LogoIt’s painfully obvious how hard it is to learn another language. We hear English every day here in Sweden, but the subtle distinctions, the poetic touch, the semantic twists, the clarifying expressions… no way.

I wonder how long one would have to live in an English-speaking country to get the hang of it all.

Thanks again to all of you for invaluable help!”

From Eva Carlbaum, Berotec (Sweden) | Project: Refine English Language in Promotional Copy to Read More Naturally


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